[rt-users] getting the "Resolver Name / address" into a template?
Kevin Falcone
falcone at bestpractical.com
Wed Dec 15 09:30:19 EST 2010
On Tue, Dec 14, 2010 at 02:04:30PM -0800, Joseph Spenner wrote:
> I'm using RT 3.8.8 and would like to create a template to be used at the time of resolving the
> ticket. It should contain:
>
> Ticket number
> Resolver name
>
> I believe the ticket number is pretty simple: #{$Ticket->id()}
> But is there a way to get the name/email address of the person who resolved the ticket?
Something like { $Transaction->CreatorObj->RealName } - untested
-kevin
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