[rt-users] getting the "Resolver Name / address" into a template?

[Joseph Spenner]

--- On Fri, 12/17/10, Kevin Falcone <falcone at bestpractical.com> wrote:


> > 
> >   (is there a way to get the
> [rt.foo.com #287] from not showing up?)
> 
> No, RT is going to stick that into generated mail because
> it wants to
> protect itself if the mail comes back in
> 
> > Also, how would I change the "From" address?  I
> would rather make it such that a "Reply" to the above
> message does not go back into RT.
> 
> You should be able to clobber From: in the template
> 
> > In the past, I was able to modify the RT_SiteConfig.pm
> to change the "TO" address with the following:
> > 
> > Set($FriendlyToLineFormat, 'nobody at foo.com');
> > 
> > Can a similar variable be set in the template itself,
> a $FriendlyFromLineFormat or something?
> 
> There is a friendly from line format, but it isn't for what
> you want.
> You also appear to be doing something odd with your
> FriendlyToLineFormat,
> but I guess it works for you.
> 
> -kevin
> 

Thanks for the info.  I think I'm set!

The reason I did the FriendlyToLineFormat above was to get rid of the 'undisclosed recipients'.  I tried several things with no success, but the above worked fine.  I then made an alias to redirect the 'nobody' mail to /dev/null.