[rt-users] Each queue with separate custom list of columns on show results

Asif Iqbal vadud3 at gmail.com
Tue Dec 21 11:11:05 EST 2010


On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal <vadud3 at gmail.com> wrote:
> On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal <vadud3 at gmail.com> wrote:
>> When I see the list of tickets in a queue I see the result like this
>>
>> http://picpaste.com/pics/webrt-TaqhEWCr.1292440647.png
>>
>> So instead of the columns like this
>>
>> #           Subject             Status  Queue    Owner            Priority
>>            Requestors  Created Told             Last Updated     Time Left
>>
>> I like to see the colums like this
>>
>> Created   #   Subject   Priority   Request   State   Owner   Due
>>
>> Here State is like the Status except the values needs to be like following
>> custom values
>>
>>   Testing, Ready to deploy, Development, Review
>>
>> instead of stock values
>>
>>   new, open, rejected, resolved, deleted
>>
>> Any help would be appreciated.
>>
>> I am using RT 3.8.2 with  Apache/2.2.11 (Unix) mod_ssl/2.2.11
>> OpenSSL/0.9.8k mod_perl/2.0.3 Perl/v5.8.8
>
>
> any taker?
>

still looking for a pointer. Is this something in RT wiki? I have
looked through http://requesttracker.wikia.com/wiki/Customizing
and nothing popped up that fits my needs, as far as I can tell.


-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?



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