[rt-users] Stripping copied parts of email before saving as comment or reply

Kevin Falcone falcone at bestpractical.com
Mon Dec 27 16:19:32 EST 2010


On Thu, Dec 23, 2010 at 01:06:20PM -0800, Dennis wrote:
> On Thu, Dec 23, 2010 at 1:04 PM, Dennis  wrote:
> > On Thu, Dec 23, 2010 at 1:03 PM, Dennis  wrote:
> >> On Thu, Dec 23, 2010 at 12:15 PM, Laura Grella  wrote:
> 
> >>
> >> Earlier I read recently someone working on an gmail like quoted text
> >> hider and then at the same time someone from BestPractical mentioned
> >> they are working on an extension to get rid of this in a later version
> >> of the software.  I'll see if I can dig up the thread.  It had ajax in
> >> the e-mail IIRC.
> >>
> >> Thanks,
> >>
> >> Dennis
> >>
> 
> Simpler to find in my e-mail than I thought:

If you want to see the core version, it is now live on
issues.bestpractical.com.  The plugin for 3.8 will hopefully get
released this week, but we're busy trying to release lots of things.

> from	Jesse Vincent
> to	Gary Greene
> cc	RT Users <rt-users at lists.bestpractical.com>
> date	Wed, Dec 8, 2010 at 8:38 AM
> subject	Re: [rt-users] Which files to edit to change how tickets are displayed?
> 
> 
> 
> On Mon  6.Dec'10 at 17:28:41 -0800, Gary Greene wrote:
> > I'm aiming at hiding the quoted replies in tickets (a la Gmail with the
> > ajax-y collapsible div). Which files would I need to modify?
> 
> We have an extension to do this that we're working to get released.
> (And it's already built in to 4.0)
> - Show quoted text -
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