[rt-users] Stripping copied parts of email before saving as comment or reply

[Dennis]

On Thu, Dec 23, 2010 at 1:04 PM, Dennis  wrote:
> On Thu, Dec 23, 2010 at 1:03 PM, Dennis  wrote:
>> On Thu, Dec 23, 2010 at 12:15 PM, Laura Grella  wrote:

>>
>> Earlier I read recently someone working on an gmail like quoted text
>> hider and then at the same time someone from BestPractical mentioned
>> they are working on an extension to get rid of this in a later version
>> of the software.  I'll see if I can dig up the thread.  It had ajax in
>> the e-mail IIRC.
>>
>> Thanks,
>>
>> Dennis
>>

Simpler to find in my e-mail than I thought:

from	Jesse Vincent
to	Gary Greene
cc	RT Users <rt-users at lists.bestpractical.com>
date	Wed, Dec 8, 2010 at 8:38 AM
subject	Re: [rt-users] Which files to edit to change how tickets are displayed?



On Mon  6.Dec'10 at 17:28:41 -0800, Gary Greene wrote:
> I'm aiming at hiding the quoted replies in tickets (a la Gmail with the
> ajax-y collapsible div). Which files would I need to modify?

We have an extension to do this that we're working to get released.
(And it's already built in to 4.0)
- Show quoted text -





>>
>>
>>>
>>> Thanks,
>>> Laura
>>> --
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>>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>>>
>>>
>>
>