[rt-users] HTML enabled templates / problem with attachments!

[Payam Poursaied]

>Date: Mon, 27 Dec 2010 13:14:34 -0500
>From: Thomas Sibley <trs at bestpractical.com>
>
>On 24 Dec 2010 06:34, Payam Poursaied wrote:
>> When my users send HTML enable emails without any attachments, it 
>> works fine (i.e. the AdminCCs get the copy of incoming correspond in 
>> HTML enabled form). But if the correspond has any attachments, RT puts 
>> <PRE> </PRE> around $Transaction->Content() and puts only texts in the
middle.
>
>What version of RT are you running?  You may need to use
$Transaction->Content(Type => 'text/html') to force it to find the HTML part
of the mail.  Content type preference intuition is improved in development
versions of RT.
>
>Thomas

Dear Thomas
Thank you for your response. I am using 3.8.8. I tried what you recommended,
but there wasn't any success. 
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