[rt-users] Each queue with separate custom list of columns on show results

[Asif Iqbal]

On Tue, Dec 21, 2010 at 12:07 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Tue, Dec 21, 2010 at 11:11:05AM -0500, Asif Iqbal wrote:
>> On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal <vadud3 at gmail.com> wrote:
>> > On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal <vadud3 at gmail.com> wrote:
>> >> When I see the list of tickets in a queue I see the result like this
>> >>
>> >> http://picpaste.com/pics/webrt-TaqhEWCr.1292440647.png
>> >>
>> >> So instead of the columns like this
>> >>
>> >> #           Subject             Status  Queue    Owner            Priority
>> >>            Requestors  Created Told             Last Updated     Time Left
>> >>
>> >> I like to see the colums like this
>> >>
>> >> Created   #   Subject   Priority   Request   State   Owner   Due
>> >>
>> >> Here State is like the Status except the values needs to be like following
>> >> custom values
>> >>
>> >>   Testing, Ready to deploy, Development, Review
>> >>
>> >> instead of stock values
>> >>
>> >>   new, open, rejected, resolved, deleted
>> >>
>> >> Any help would be appreciated.
>> >>
>> >> I am using RT 3.8.2 with  Apache/2.2.11 (Unix) mod_ssl/2.2.11
>> >> OpenSSL/0.9.8k mod_perl/2.0.3 Perl/v5.8.8
>> >
>> >
>> > any taker?
>> >
>>
>> still looking for a pointer. Is this something in RT wiki? I have
>> looked through http://requesttracker.wikia.com/wiki/Customizing
>> and nothing popped up that fits my needs, as far as I can tell.
>
> You don't do a good job of explaining your problem, but you may want
> to change the default search format in your config, or you may want to
> make a new saved search with a particular format that includes a
> custom field

That worked. Now I do have custom field in my saved searches. Thanks a lot

>
> -kevin
>



-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?