[rt-users] PErl question for RT Status values

[Ken Crocker]

Jeff,

AAAHHH! Thanks.

Kenn
LBNL

On 2/1/2010 12:50 PM, Jeff Voskamp wrote:
> On 02/01/2010 02:45 PM, Ken Crocker wrote:
>   
>> To list,
>>
>> In the past (3.6.4) I was able to add a couple values for my @active
>> ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
>>
>> @ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled')
>> unless @ActiveStatus;
>>
>> Now, with the more stringent syntax, I have this:
>>
>> Set(@ActiveStatus, (qw(''new' 'open' 'pending QA' 'QA approvd' 'stalled')));
>>
>> The problem is that the single quotes end up as part of the value. I
>> can't just remove them because I need to protect the integreity of two
>> values that include an embedded space ('pending QA' and 'QA approvd').
>>
>> I'm only a perl newbie, so I'm not sure how to get around this problem.
>> Can anyone out there show me the correct syntax to add my two status
>> values and keep the integrity of the embedded space?
>>
>> Thanks.
>>
>> Kenn
>> LBNL
>>    
>>     
> Try
> Set( @ActiveStatus, ('new', 'open', 'pending QA', 'QA approvd', 'stalled'));
>
> You can use quotes or qw, but not both.
>
> Jeff
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