[rt-users] Programmatically obtaining file uploaded to a custom field
Jeff Ilgen
usts-ji at usts.com
Wed Feb 3 21:30:59 EST 2010
Hello all,
I've set up an RT queue with a custom field with the type "upload one file". I need to obtain the file from the custom field to process in a perl script. I've been able to the REST API to get a file that was attached to a ticket, but I can't seem to find a way to get a file that was uploaded into a custom field.
Is the functionality I'm looking for available with REST? Is there another API that I could use?
Has anyone done something similar?
--Jeff Ilgen
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