[rt-users] I Need urgent help about very unsual issue

[Raed El-Hames]

Riz;

What are your
Set($WebBaseURL ,
Set($WebURL ,
Set to, I believe these should be ending with /

ie
Set($WebBaseURL , "https://mydomain.com/");
Set($WebURL ,"https://mydomain.com/");

Regards;
Roy



softouch wrote:
> Hello Folks,
>
> i have installed RT3.8.7 on Ubuntu 8.4 a couple of week ago. in beginning
> every thing was working smoothly but from last couple of days i am facing
> very strange issue. 
>
> All other functions of RT are working fine except.
>
> it happening that when ever i am trying to do any thing about some ticket
> like Search, Comment, Reply, etc. 
> so when i am clicking submit/search or update button, my browser got lost
> and i got "page can't be found" issue. in the background that action is
> performed. when i checked my browser address box. i found that when ever rt
> is replying back against some action which i have already submitted, URL
> pattern is corrupted. Like i was trying to search a ticket by using simple
> search so as i typed the ticket no in the box and clicked "Search"
> page can't be displayed error is displaying on the screen while following
> URL is showing the Address bar 
>
> "https://mydomain.comticket/Display.html?id=12" 
>
> look at the ".comticket" portion. there should be a "/" between .com and
> ticket also ticket should be "Ticket". when i edit this manually every thing
> went ok."
>
> i have tested each option by reinstalling RT, Apache etc. but no success.
> please help me to resolve this issue.
>
> Rizwan.
>