[rt-users] Ticket Links on reqults - problem

[Ken Crocker]

Emmanuel,

Here's a snapshot of the screen. We got the pie/bar charts to work, BTW, 
so thanks.



When we ran the DB upgrade, we had trouble with the Oracle 1.23 and had 
to redo it with Oracle 1.22. All seemed to work well after that. Any ideas?

Kenn
LBNL

On 2/6/2010 12:12 AM, Emmanuel Lacour wrote:
> On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote:
>   
>> To List,
>>
>> Is anyone out there having problems with no links from Search results to 
>> tickets? Any idea why I might be?
>>
>>     
>
> is this a fresh RT install or did you upgrade from previous version?
>
> I see no problems on a freh install, maybe you did an upgrade and forget
> to upgrade the DB.
>
> Can you give us a screenshot, and also click on Advanced in a search
> results without links, then send the format content here.
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