[rt-users] Ticket Links on reqults - problem

[Kevin Falcone]

On Mon, Feb 08, 2010 at 09:19:48AM -0800, Ken Crocker wrote:
> Emmanuel,
> 
> Here's a snapshot of the screen. We got the pie/bar charts to work,
> BTW, so thanks.

Kenn

You missed what is possibly the most important thing that Emmanuel
asked for, the Format copied from the Advanced tab on that search.

-kevin

> When we ran the DB upgrade, we had trouble with the Oracle 1.23 and
> had to redo it with Oracle 1.22. All seemed to work well after that.
> Any ideas?
> 
> Kenn
> LBNL
> 
> On 2/6/2010 12:12 AM, Emmanuel Lacour wrote:
> >On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote:
> >>To List,
> >>
> >>Is anyone out there having problems with no links from Search
> >>results to tickets? Any idea why I might be?
> >>
> >
> >is this a fresh RT install or did you upgrade from previous version?
> >
> >I see no problems on a freh install, maybe you did an upgrade and forget
> >to upgrade the DB.
> >
> >Can you give us a screenshot, and also click on Advanced in a search
> >results without links, then send the format content here.
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