[rt-users] My Ticket URL's are wrong When I Link Tickets -- RT 3.8.4

Behzad Mahini mahini at apple.com
Thu Feb 11 13:04:50 EST 2010


Sorry for my previous repeat question, as there was a delay in our  
mailserver to receive this response.

I have a followup question, see inlines below.

Thanks,
Behzad
>>
>
>> 	2) Since currently I don't have my $Organization defined per my
>> RT_SiteConfig.pm, and I presume since RT_Config.pm has it defined as
>> "example.com", I am receiving some
>> 	     emails as follows:
>>
>> 			ticket#xxx at example.com
>>
>> 		Again, If I were to remedy this separate issue, by adding the
>> following in my RT_SIteConfig.pm:
>> 			Set($Organization , "MY_DOMAIN.com");
>>
>> 		Will that address this other issue, without causing negative side
>> effects.
>
> This will break your existing ticket links unless you clean up the DB

	What do I need to do specifically for DB cleanup?
>
> -kevin

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