[rt-users] RT::Extension::PriorityAsString stops working when adding another PLugin.

[Michael Neuschafer]

RT_SiteConfig.pm - I want the PLugin Extension MandatorySubject to work
but when I remove the pound sign to use it my PriorityAsSring stops
working and shows numbers rather than low, medium, high.

# Plugins


Set(@Plugins,(qw(RT::Extension::PriorityAsString)));
# Specify a mapping between priority strings and the internal
Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));
# which order to display the priority strings
# if you don't specify this, the strings in the PriorityAsString
Set(@PriorityAsStringOrder, qw(Low Medium High));

# Remove below pound sign to use plugin.  Using this plugin will disable
PriorityAsstring
#Set(@Plugins, qw(RT::Extension::SearchResults::XLS));

Set(@Active_MakeClicky, qw(short_ticket_link markup_fedex));
#Set(@Plugins,(qw(RT::Extension::MandatorySubject)));

1;



Michael Neuschafer
PC Support Specialist
National Stores Inc.

-----Original Message-----
From: Joop van de Wege [mailto:JoopvandeWege at mococo.nl] 
Sent: Friday, February 12, 2010 10:25 AM
To: Michael Neuschafer
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::Extension::PriorityAsString stops working
when adding another PLugin.

Michael Neuschafer wrote:
> Anytime I add any new @Plugins in the RT site config it causes my 
> RT::Extension::PriorityAsString to malfunction and shows numbers
rather 
> than Low, Medium, High.  Anybody know what can cause this? The new 
> plugin will work but not my RT::Extension::PriorityAsString.  Please
help.
Please post the relevant part of your RT_SiteConfig.pm
Should like like: Set(@Plugins,qw(RT::FM RT::Extension::ForkTicket 
RT::Extension::ResetPassword));

But my guess is that yours contains only one element and that you're 
having more than one like this:
Set(@Plugins,qw(RT::FM));
Set(@Plugins,qw(RT::Extension::ForkTicket));

Regards,

Joop