[rt-users] RT::Extension::PriorityAsString stops working when adding another PLugin.

[Brenner, Martin]

There should be only one @Plugins line. With another Set(@Plugins... line it
would set the plugins over again and set only the ones listed.So it looks
like you would want:

Set(@Plugins,(qw(RT::Extension::PriorityAsString
RT::Extension::MandatorySubject)));

Martin


On Fri, Feb 12, 2010 at 1:03 PM, Michael Neuschafer <
mneuschafer at nationalstoresinc.com> wrote:

> RT_SiteConfig.pm - I want the PLugin Extension MandatorySubject to work
> but when I remove the pound sign to use it my PriorityAsSring stops
> working and shows numbers rather than low, medium, high.
>
> # Plugins
>
>
> Set(@Plugins,(qw(RT::Extension::PriorityAsString)));
> # Specify a mapping between priority strings and the internal
> Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));
> # which order to display the priority strings
> # if you don't specify this, the strings in the PriorityAsString
> Set(@PriorityAsStringOrder, qw(Low Medium High));
>
> # Remove below pound sign to use plugin.  Using this plugin will disable
> PriorityAsstring
> #Set(@Plugins, qw(RT::Extension::SearchResults::XLS));
>
> Set(@Active_MakeClicky, qw(short_ticket_link markup_fedex));
> #Set(@Plugins,(qw(RT::Extension::MandatorySubject)));
>
> 1;
>
>
>
> Michael Neuschafer
> PC Support Specialist
> National Stores Inc.
>
> -----Original Message-----
> From: Joop van de Wege [mailto:JoopvandeWege at mococo.nl]
> Sent: Friday, February 12, 2010 10:25 AM
> To: Michael Neuschafer
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT::Extension::PriorityAsString stops working
> when adding another PLugin.
>
> Michael Neuschafer wrote:
> > Anytime I add any new @Plugins in the RT site config it causes my
> > RT::Extension::PriorityAsString to malfunction and shows numbers
> rather
> > than Low, Medium, High.  Anybody know what can cause this? The new
> > plugin will work but not my RT::Extension::PriorityAsString.  Please
> help.
> Please post the relevant part of your RT_SiteConfig.pm
> Should like like: Set(@Plugins,qw(RT::FM RT::Extension::ForkTicket
> RT::Extension::ResetPassword));
>
> But my guess is that yours contains only one element and that you're
> having more than one like this:
> Set(@Plugins,qw(RT::FM));
> Set(@Plugins,qw(RT::Extension::ForkTicket));
>
> Regards,
>
> Joop
>
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