[rt-users] RT body textarea does not wrap when ticket created by email

[john]

thank you  but it didn't help

I have this
display wrapped and formatted plain text attachments Yes No Use default (No)
Use css rules to display text monospaced and with formatting preserved, but
wrap as needed. This does not work well with IE6 and you should use the
previous option

sending email with one long line and rt doesn't break it, doesn't wrap it


On Fri, Feb 12, 2010 at 8:08 PM, Behzad Mahini <mahini at apple.com> wrote:

> Try the following, and let me know if it works:
>
>        Preferences "Settings" ->Ticket Display -> Use Monospace Font ->
> "No"  ("No" will allow text to wrap properly in your browser).
>
> -Behzad
>
> On Feb 12, 2010, at 4:43 PM, john wrote:
>
>  RT body textarea does not wrap when ticket created by email
>> I have wrap=HARD in RT_Siteconfig, but when tickets are created via email
>> or through firefox from within application, ticket's body does not wrap and
>> scrolls all in one line.
>> Is there a way to fix this?
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