[rt-users] Very slow ticket search creation/edit screen 3.8.4

[Emmanuel Lacour]

On Mon, Feb 15, 2010 at 05:33:59PM +0000, Justin Hayes wrote:
> Sorry maybe I'm confusing things.
> 
> The list is long, but that's deliberate. The guys who use this RT need everyone able to own tickets, as they pass the ticket back to the customer as owner of a ticket (which isn't how we use it in Support hence our owners list is much smaller - only Support own the tickets).
> 
> I'm not sure I could get them to change how they work, and even if I could I still don't see why they owners list takes ages to generate on one screen compared to another.
> 

if you really need so many people to have OwnTicket right, then you
should modify RT source code (share/html/Search/Build.html) to not use
SelectOwner, but use a simple text input.