[rt-users] QuickSearch has broken links for some users

[Will Sani]

Have you corrected the URL in RT_Config and Site_Config? Have you bounced
Apache yet? 

Will

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ed Santora
Sent: Tuesday, February 16, 2010 8:52 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] QuickSearch has broken links for some users

Hello,

I recently moved our RT instance from a base hostname to a subdirectory 
(i.e. from http://www.example.com/ to http://www.example.com/rt/)

Myself and a few users have updated our SavedSearches to account for that 
change and it works fine. As does almost everything else. However, for some 
users, when they click the Queue link from the QuickSearch box all the 
tickets displayed have links without the ending "/rt".

This was a fresh install of the files, Mason cache has been cleared and the 
web server restarted. Only the database was carried over.

This behavior is only seen with a handful of users. I am unable to figure 
out why the links are correct for some users and not others. Any ideas on 
where to start looking for the cause?

-Ed
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