[rt-users] Vexed by Permission Denied

[Todd Herr]

On 02/17/2010 04:17 AM, Simon Dray wrote:
> Todd
>
> You may find that you need to add modify ticket either at user or group level
>

Thanks, Simon.

I'll give that a whirl and do some more digging to see if I can determine a 
pattern to the behavior, which occurs on email replies to tickets (i.e., closed 
vice open; requestor vice cc vice other, etc.)

-- 
Todd Herr