[rt-users] Problems after upgrade

[Ulf Zimmermann]

Yes, upgrade to 3.7.97, then the conversion to UTF8, then continued to 3.8.7.


> -----Original Message-----
> From: Simon Dray [mailto:Simon.Dray at antplc.com]
> Sent: Wednesday, February 17, 2010 1:19 AM
> To: Ulf Zimmermann; 'rt-users at lists.bestpractical.com'
> Subject: RE: [rt-users] Problems after upgrade
> 
> Ulf
> 
> Stupid question did you upgrade the database?
> 
> 
> Simon
> 
> -----Original Message-----
> From: Ulf Zimmermann [mailto:ulf at openlane.com]
> Sent: 17 February 2010 02:22
> To: 'rt-users at lists.bestpractical.com'
> Subject: [rt-users] Problems after upgrade
> 
> I am looking at upgrading a 6 year old installation of RT (3.2.2) to a
> more current version (3.8.7).
> 
> Went through all the upgrade steps. After starting Apache I got the
> main page and login, which works. On the main page first thing I notice
> is that I get "Predefined search My Requests not found". When I click
> on any queue I get "RT::Ticket::TimeLeftAsString Unimplemented in
> HTML::Mason::Commands.
> (/home/rt/share/html/Elements/RT__Ticket/ColumnMap line 165)" and if I
> click on a ticket owned by me from the main page, I get
> "RT::Ticket::Merged Unimplemented in HTML::Mason::Commands.
> (/home/rt/share/html/Ticket/Elements/Bookmark line 61)".
> 
> Any suggestions how to debug this? Nothing in var/log/rt.log, nothing
> in the Apache error log.
> 
> Ulf.
> 
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