[rt-users] Upgraded and now having to login on every link in RT

William Graboyes william.graboyes at theportalgrp.com
Wed Feb 17 14:34:10 EST 2010


Hi Kevin,

I have a dumb question, Have you had your users clear their cache/cookies? I
remember I had a similar problem on a recent upgrade, and a having the users
clear their cache seemed to fix the problem.

Also, do you have any log excerpts that you can share with us?

Thanks,
Bill

On Wed, Feb 17, 2010 at 11:30, Kevin Gagel <gagel at cnc.bc.ca> wrote:

> I upgraded from RT 3.8.4 to 3.8.7.
> I compiled as per the readme doc and then ran make upgrade.
> I ran the db scripts.
> I cleaned out the sessions table.
>
> Everyone is now stuck in a cycle of continuous login pages on every
> click within RT.
>
>
>
> Kevin W. Gagel
> Network Administrator
> Local 5448
> My blog:
> http://mail.cnc.bc.ca/blogs/gagel
> My shared files:
> http://mail.cnc.bc.ca/users/gagel
>
>
>
>
>
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-- 
Bill Graboyes
On Assignment At:
Toyota Motor Sales, USA, Inc.
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Cell: (714) 515-8312
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