[rt-users] Move tickets to Queue
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Mon Feb 22 21:31:22 EST 2010
On Mon, Feb 22, 2010 at 16:30, Jerrad Pierce
<jpierce at cambridgeenergyalliance.org> wrote:
>> As I'm new to RT I'm trying to setup a system for our needs.
>> We want a queue for each customer. Tickets are created by email.
However, if you really want to do this, and assuming you
have a relatively fixed set of requestors/queues, the easiest way to
handle this would be running rt-mailgate
with --extension=queue; of course, your current method of scrips
permits you to programatically create a
morasse of queues.
--
Cambridge Energy Alliance: Save money. Save the planet.
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