[rt-users] Move tickets to Queue

[polloxx]

Thanks for all your suggestions.
How can I do this using Scrips, so without the need to go to /etc/aliases?

@Kevin: How do I check the return value of Setqueue?
@Jerrad: We only have a limited number of customers and needed queues.


On Tue, Feb 23, 2010 at 3:31 AM, Jerrad Pierce
<jpierce at cambridgeenergyalliance.org> wrote:
> On Mon, Feb 22, 2010 at 16:30, Jerrad Pierce
> <jpierce at cambridgeenergyalliance.org> wrote:
>>> As I'm new to RT I'm trying to setup a system for our needs.
>>> We want a queue for each customer. Tickets are created by email.
>
> However, if you really want to do this, and assuming you
> have a relatively fixed set of requestors/queues, the easiest way to
> handle this would be running rt-mailgate
> with --extension=queue; of course, your current method of scrips
> permits you to programatically create a
> morasse of queues.
>
> --
> Cambridge Energy Alliance: Save money. Save the planet.
>