[rt-users] problem with RT 3.8.7 running on top of Nginx 0.8.33

Jason Doller jdoller at gmail.com
Thu Feb 25 12:45:49 EST 2010


(I apologise if this is a dupe - listmanager was doing funky things and I'm
not sure if the previous one went through...)

I have a problem with RT 3.8.7 running on top of Nginx 0.8.33

It appears that the css and js files aren't being properly rendered when
they are sent to the browser - RT has no css formatting.  Additionally, I
can't logout.

When I try to browse to one of the css files directly, I get the rt login
screen (assuming I haven't yet logged in).

If I do log in, I still get no css formatting, but I do see my tickets (in a
REALLY ugly format).

TIA,

Jason

Extensive configs follow:
NGINX
=====

location /customerzone/ {
        root   /opt/rt3-fcgi/share/html;
        fastcgi_pass    unix:/var/run/rt3/rt3.socket;

        fastcgi_param   DOCUMENT_ROOT   /opt/rt3-fcgi/share/html;
        fastcgi_param   SCRIPT_FILENAME
/opt/rt3-fcgi/share/html$fastcgi_script_name;
        fastcgi_param   PATH_TRANSLATED
/opt/rt3-fcgi/share/html$fastcgi_script_name;
        fastcgi_param   SCRIPT_NAME  $fastcgi_script_name;
        fastcgi_param   QUERY_STRING    $query_string;
        fastcgi_param   CONTENT_TYPE    $content_type;
        fastcgi_param   CONTENT_LENGTH  $content_length;
        fastcgi_param   REDIRECT_STATUS 200;
        fastcgi_param   SERVER_ADDR     $server_addr;
        fastcgi_param   SERVER_PORT     $server_port;
        fastcgi_param   SERVER_PROTOCOL $server_protocol;
        fastcgi_param   SERVER_NAME     $server_name;
        fastcgi_param   REQUEST_URI     $request_uri;
        fastcgi_param   REQUEST_METHOD  $request_method;
        fastcgi_param   REMOTE_USER     $remote_user;
        fastcgi_param   REMOTE_ADDR     $remote_addr;
        fastcgi_param   REMOTE_PORT     $remote_port;
}

location ~* .+\.(html|js|css)$  {
        fastcgi_pass    unix:/var/run/rt3/rt3.socket;
        fastcgi_param   DOCUMENT_ROOT   /opt/rt3-fcgi/share/html;
        fastcgi_param   SCRIPT_FILENAME
/opt/rt3-fcgi/share/html$fastcgi_script_name;
        fastcgi_param   PATH_TRANSLATED
/opt/rt3-fcgi/share/html$fastcgi_script_name;
        fastcgi_param   SCRIPT_NAME  $fastcgi_script_name;
        fastcgi_param   QUERY_STRING    $query_string;
        fastcgi_param   CONTENT_TYPE    $content_type;
        fastcgi_param   CONTENT_LENGTH  $content_length;
        fastcgi_param   REDIRECT_STATUS 200;
        fastcgi_param   SERVER_ADDR     $server_addr;
        fastcgi_param   SERVER_PORT     $server_port;
        fastcgi_param   SERVER_PROTOCOL $server_protocol;
        fastcgi_param   SERVER_NAME     $server_name;
        fastcgi_param   REQUEST_URI     $request_uri;
        fastcgi_param   REQUEST_METHOD  $request_method;
        fastcgi_param   REMOTE_USER     $remote_user;
        fastcgi_param   REMOTE_ADDR     $remote_addr;
        fastcgi_param   REMOTE_PORT     $remote_port;
}

RT_SiteConfig.pm
===============
Set($rtname, 'www.microsoft.com');
Set($Organization, 'microsoft.com');

Set($CorrespondAddress , 'cz at microsoft.com');
Set($CommentAddress , 'cz-comment at microsoft.com');

Set($Timezone , 'Africa/Johannesburg'); # obviously choose what suits you

# THE DATABASE:

Set($DatabaseType, 'mysql'); # e.g. Pg or mysql

# These are the settings we used above when creating the RT database,
# you MUST set these to what you chose in the section above.

Set($DatabaseUser , 'rtuser');
Set($DatabasePassword , 'averysecurepassword');
Set($DatabaseName , 'requesttracker');

# THE WEBSERVER:

Set($WebPath , "/customerzone");
Set($WebBaseURL , "https://www.microsoft.com");

Set($WebURL, RT->Config->Get('WebBaseURL') . RT->Config->Get('WebPath') .
"/");

Set($WebFlushDbCacheEveryRequest, 1);

1;

!!NB : The domain is not really microsoft.com.  We all do small things to
amuse ourselves and release pressure, this is mine.  Besides, they could use
a good issue management facility.
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