[rt-users] CommandByMail Extension

[Ken Crocker]

Kevin,

Did you get my earlier response with the data I used in the Email?

Kenn
LBNL

On 2/23/2010 1:43 PM, Kevin Falcone wrote:
> On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote:
>   
>> I've installed CommandByMail. The instructions describe the ability to 
>> create a ticket WITH CustomField values. However, I'm finding this 
>> doesn't seem to be true. Do I also need to install an additional 
>> extension for this?
>>     
>
> What did you try, how did it fail, etc etc.
> You can certainly set Custom Fields with CommandByMail
> You can also use the ExtractCustomFieldValues extension, depending on
> what you're doing
>
> -kevin
>   
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