[rt-users] Custom commands by Email

[Niki Serakiotou]

If the CommandByEmail plugin worked for setting Custom Fields, you could
create a custom fields and set it. But I have not been able to set custom
fields by mail! 

Has anybody tried
CustomField.{CFName}: <custom field value>
Or
CF.{CFName}: <custom field value>

Or the AddCF versions? And can someone point the difference between
CF.{CFName} and AddCF.{CFName}? There is one instance of someone claiming he
looked at the code and found out how to use them, but he did not say how.
They sure don't work like the wiki claims they should...


Niki Serakiotou
Client Services Manager
Rice University Division of Information Technology
cell: 713-992-1327
office: 713-348-4887
Address: Mudd 106C, Rice University, 1600 Main Street, Houston, TX 77005


> Message: 9
> Date: Mon, 04 Jan 2010 13:45:26 +0100
> From: Francisco G?mez Mar?n <fgomez at cica.es>
> Subject: [rt-users] Custom commands in CommandByMail
> To: RT Users <rt-users at lists.bestpractical.com>
> Message-ID: <4B41E2E6.6080005 at cica.es>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> 
> Hi everybody,
> 
>    I have a working RT3.8.7 with the CommandByMail plugin installed,
> however I would like to "create" some commands (translations of the
> default commands from the plugin to my language, so 'Priority' would be
> 'Prioridad' in spanish). Is there any way of command customization
> through the plugin?
> 
> --
> Francisco G?mez Mar?n
> Depatamento de Seguridad
> Centro Inform?tico Cient?fico de Andaluc?a (CICA)
> Avda. Reina Mercedes s/n - 41012 - Sevilla (Spain)
> Tfno.: +34 955 056 600 / FAX: +34 955 056 650
> Consejer?a de Innovaci?n, Ciencia y Empresa
> Junta de Andaluc?a
> 
> 
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> End of RT-Users Digest, Vol 70, Issue 2
> ***************************************