[rt-users] Custom commands by Email
Francisco Gómez Marín
fgomez at cica.es
Tue Jan 5 05:45:47 EST 2010
Niki Serakiotou escribió:
> If the CommandByEmail plugin worked for setting Custom Fields, you could
> create a custom fields and set it. But I have not been able to set custom
> fields by mail!
>
> Has anybody tried
> CustomField.{CFName}: <custom field value>
> Or
> CF.{CFName}: <custom field value>
>
> Or the AddCF versions? And can someone point the difference between
> CF.{CFName} and AddCF.{CFName}? There is one instance of someone claiming he
> looked at the code and found out how to use them, but he did not say how.
> They sure don't work like the wiki claims they should...
>
>
Thanks Niki, but I'm not sure how to make CommandByMail to recognize
them as commands, and even how to handle them later.
I just want to make something easier I believe, like a 'command alias':
redirect a custom command like 'Asunto: something' -> 'Subject:
something', maybe through a scrip?
--
Francisco Gómez Marín
Depatamento de Seguridad
Centro Informático Científico de Andalucía (CICA)
Avda. Reina Mercedes s/n - 41012 - Sevilla (Spain)
Tfno.: +34 955 056 600 / FAX: +34 955 056 650
Consejería de Innovación, Ciencia y Empresa
Junta de Andalucía
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