[rt-users] Exporting tickets for management viewing

[Raed El-Hames]

I might be wrong , but the forward function will only forward a 
particular reply or comment ..
As I understand it what you need is a report on a ticket(s) including 
ticket status etc, if this is the case, there is nothing to do  this 
within RT by default; however its fairly easy to do in a perl script 
using the RT api.
I have done few of those in the past if you need to, I can dig one up 
and mail you.

Regards;
Roy


Tyler Hall wrote:
> William -
>
>
>   
>> I am assuming that you want the contents of the replies and comments to go
>> to the "men upstairs".
>>
>>     
>
> You are correct.  I'll upgrade and see if that will meet my needs.
>
> Thanks
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