[rt-users] Custom commands by Email

[Kevin Falcone]

On Tue, Jan 05, 2010 at 08:04:21AM -0600, Kenneth Marshall wrote:
> There is a documentation problem on the wiki page in the description
> for Custom field management. It describes the syntax as:

There are tests (t/03update.t for example) that use the
CustomField.{CFName} syntax, and a canonicalize command that cleans
CustomField.{CFName} into CustomField{CFName} so they should both
work.

If there is really a bug here, I'd appreciate something in the
rt.cpan.org queue for RT-Extension-CommandByMail, which is the easiest
place to track things.

This reminds me that the 0.08_01 should become 0.08 this week

-kevin

> Custom field values
>     Manage custom field values. Could be used multiple times.
> 
>         CustomField.{CFName}: <custom field value>
>         AddCustomField.{CFName}: <custom field value>
>         DelCustomField.{CFName}: <custom field value>
> 
>     Short forms:
> 
>         CF.{CFName}: <custom field value>
>         AddCF.{CFName}: <custom field value>
>         DelCF.{CFName}: <custom field value>
> 
> But the '.' is used in the perl code and is incorrect for the actual
> use which should be:
> 
> Custom field values
>     Manage custom field values. Could be used multiple times.
> 
>         CustomField{CFName}: <custom field value>
>         AddCustomField{CFName}: <custom field value>
>         DelCustomField{CFName}: <custom field value>
> 
>     Short forms:
> 
>         CF{CFName}: <custom field value>
>         AddCF{CFName}: <custom field value>
>         DelCF{CFName}: <custom field value>
> 
> As far as creating your own "commands", you will need to make a
> local version of the TakeAction.pm file that comes with the Extension.
> It looks straightforward enough using the original as a guide. It would
> be nice if the extension supported several different languages by default
> like the RT system itself.
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