[rt-users] Custom commands by Email

[Kenneth Marshall]

Sorry about that. You are correct. I only looked briefly at the
code and the version without the '.' is the common format, which
I tested. The versions with the '.' also work for me. The docs
are correct as written.

Regards,
Ken

On Tue, Jan 05, 2010 at 10:34:42AM -0500, Kevin Falcone wrote:
> On Tue, Jan 05, 2010 at 08:04:21AM -0600, Kenneth Marshall wrote:
> > There is a documentation problem on the wiki page in the description
> > for Custom field management. It describes the syntax as:
> 
> There are tests (t/03update.t for example) that use the
> CustomField.{CFName} syntax, and a canonicalize command that cleans
> CustomField.{CFName} into CustomField{CFName} so they should both
> work.
> 
> If there is really a bug here, I'd appreciate something in the
> rt.cpan.org queue for RT-Extension-CommandByMail, which is the easiest
> place to track things.
> 
> This reminds me that the 0.08_01 should become 0.08 this week
> 
> -kevin
> 
> > Custom field values
> >     Manage custom field values. Could be used multiple times.
> > 
> >         CustomField.{CFName}: <custom field value>
> >         AddCustomField.{CFName}: <custom field value>
> >         DelCustomField.{CFName}: <custom field value>
> > 
> >     Short forms:
> > 
> >         CF.{CFName}: <custom field value>
> >         AddCF.{CFName}: <custom field value>
> >         DelCF.{CFName}: <custom field value>
> > 
> > But the '.' is used in the perl code and is incorrect for the actual
> > use which should be:
> > 
> > Custom field values
> >     Manage custom field values. Could be used multiple times.
> > 
> >         CustomField{CFName}: <custom field value>
> >         AddCustomField{CFName}: <custom field value>
> >         DelCustomField{CFName}: <custom field value>
> > 
> >     Short forms:
> > 
> >         CF{CFName}: <custom field value>
> >         AddCF{CFName}: <custom field value>
> >         DelCF{CFName}: <custom field value>
> > 
> > As far as creating your own "commands", you will need to make a
> > local version of the TakeAction.pm file that comes with the Extension.
> > It looks straightforward enough using the original as a guide. It would
> > be nice if the extension supported several different languages by default
> > like the RT system itself.



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