[rt-users] Problems with Text::Quoted Module / RT 3.6.5

BÁLINT Bekény balint.bekeny at docca.hu
Thu Jan 7 16:26:31 EST 2010


Hi Torsten,

I think this was fixed in 3.8.2. The relevant ChangeLog part is:
"* rewrite displaying message stanza without recursion to avoid
 problems with deep recursion errors and improve performance [ruz]"

--
Bekény


On Wed, Jan 6, 2010 at 1:58 PM, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
<torsten.brumm at kuehne-nagel.com> wrote:

> Happy new year to all RT Gurus,
> starting from Monday 4th of Jan, we found some strange problems inside our
> RT Installation on Centos 5.2. From time to time the mason_handler.fcgi
> process uses all the memory our system has installed until oom-killer of
> apache stops this process.
>
> After reading a lot and searching the logfiles, i found that every time
> this occures, we get a logentry:
>
> [Wed Jan 06 12:47:17 2010] [warn] mod_fcgid: stderr: Deep recursion on
> subroutine "Text::Quot
>
> Next i found some useful hints inside the list about replacing and renewing
> Text::Quoted Module, i've done this and yes, the error still occures several
> times the day.
>
> Btw. I also renewed the Scalar::Util Modul during this process.
>
> Any ideas or suggestions?
>
> Torsten
>
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