[rt-users] Authentication Question

[Mark Farrington]

Thanks for this Luis,

Is there any way of automatically creating a group containing all LDAP users (so there's no need to manually add a user to an RT group when they're created on the LDAP server)?

Mark

Mark Farrington
Broadcast Engineer
Global Traffic Network UK 
T : +44 (0) 1865 922102
M: +44 (0) 7919 160160

Staff IT Problems? :: Send your query to the helpdesk http://support


-----Original Message-----
From: Luis E. Muñoz [mailto:lem at itverx.com.ve] 
Sent: 11 January 2010 12:31
To: Mark Farrington
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Authentication Question

On Mon, 2010-01-11 at 12:07 +0000, Mark Farrington wrote:

> In order to stop users being created when (for example) an external
> user is cc’d to an email into one of our internal queues.
>
> What I ideally want to do is restrict most of our queues to ‘LDAP
> users only’, but be able to have a ‘public queue’ also – is there any
> way to do this within the ExternalAuth extension, without manually
> adding all of my LDAP users to a group within the RT system???

Keep in mind that RT Users are global (ie, they exist regardless of which queues they can access). I believe you might want to use groups to control access and allow RT to auto-create users in its local database.

Regards.

-lem


_________________________________________________________________________________
Scanned by MessageLabs


Please note: Our office address has now changed to:
Global Traffic Network (UK) Ltd, 5th Floor, 5 Golden Square, London, W1F 9BS

Global Traffic Network (UK) is a limited Company registered in England and Wales. Registered number: 5867987   Registered office: 179 Great Portland Street, London, UK.

Global Traffic Network (UK) Commercial is a limited Company registered in England and Wales. Registered number: 2229296  Registered office: 179 Great Portland Street, London, UK.

This email is intended for the addressee only. If you have received this email in error, then please notify the sender immediately and delete the email without copying, storing or disclosing its contents to any other person.

Copyright of this email and its attachment(s) are the property of Global Traffic Network (UK) and/or Global Traffic Network (UK) Commercial, unless otherwise stated.
______________________________________________________________________
This email has been scanned by MessageLabs 
and is free of all known viruses and spyware.
______________________________________________________________________