[rt-users] Authentication Question

[Jason Ledford]

I used the ldapimport RT::Extension::LDAPImport and I didn't set anything specific to a group, but on import it did create a group called imported from ldap (something like that) and imported all of my ldap users into that group.  

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mark Farrington
Sent: Monday, January 11, 2010 7:53 AM
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Authentication Question

Thanks for this Luis,

Is there any way of automatically creating a group containing all LDAP users (so there's no need to manually add a user to an RT group when they're created on the LDAP server)?

Mark

Mark Farrington
Broadcast Engineer
Global Traffic Network UK 
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-----Original Message-----
From: Luis E. Muñoz [mailto:lem at itverx.com.ve] 
Sent: 11 January 2010 12:31
To: Mark Farrington
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Authentication Question

On Mon, 2010-01-11 at 12:07 +0000, Mark Farrington wrote:

> In order to stop users being created when (for example) an external
> user is cc’d to an email into one of our internal queues.
>
> What I ideally want to do is restrict most of our queues to ‘LDAP
> users only’, but be able to have a ‘public queue’ also – is there any
> way to do this within the ExternalAuth extension, without manually
> adding all of my LDAP users to a group within the RT system???

Keep in mind that RT Users are global (ie, they exist regardless of which queues they can access). I believe you might want to use groups to control access and allow RT to auto-create users in its local database.

Regards.

-lem


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