[rt-users] Unknown user from mail.log

[Kevin Falcone]

On Thu, Jan 14, 2010 at 05:08:35PM -0200, Wagner Pereira wrote:
> Hi, guys.
> 
> What the heck the following means? I retrieved it from /var/log/mail.log, on the same server where Request Tracker is installed.
> 
> The thing is I want to create a ticket automatically when a new e-mail message arrives. I've installed fetchmail to retrieve e-mails messages from other server.
> 
> Jan 14 16:00:02 rtracker postfix/local[7187]: F378524FBE: to=<pop-sp-genesis at kliper.pop-sp.rnp.br>, orig_to=<root at kliper.pop-sp.rnp.br>, relay=local, delay=0.02, delays=0/0.01/0/0.01, dsn=5.1.1, status=bounced (unknown user: "pop-sp-genesis")

It looks like you need to tell fetchmail to deliver to rt-mailgate,
instead of the mail subsystem.  The fetchmail wikipage has some
examples.

-kevin
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