[rt-users] Unknown user from mail.log

[Wagner Pereira]

Kevin,

I think I already did that. I created a file named .fetchmailrc on the 
same RT directory.

Look:

rtracker:/etc/request-tracker3.6# vim .fetchmailrc
set daemon 60
poll imap.pop-sp.rnp.br proto imap username "rt" password "rt_pass" mda 
"/usr/bin/rt-mailgate --url https://rt.pop-sp.rnp.br/rt --queue general 
--action correspond"

What do you guess about?

-- 

Wagner Pereira

PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901



Kevin Falcone escreveu:
> On Thu, Jan 14, 2010 at 05:08:35PM -0200, Wagner Pereira wrote:
>   
>> Hi, guys.
>>
>> What the heck the following means? I retrieved it from /var/log/mail.log, on the same server where Request Tracker is installed.
>>
>> The thing is I want to create a ticket automatically when a new e-mail message arrives. I've installed fetchmail to retrieve e-mails messages from other server.
>>
>> Jan 14 16:00:02 rtracker postfix/local[7187]: F378524FBE: to=<pop-sp-genesis at kliper.pop-sp.rnp.br>, orig_to=<root at kliper.pop-sp.rnp.br>, relay=local, delay=0.02, delays=0/0.01/0/0.01, dsn=5.1.1, status=bounced (unknown user: "pop-sp-genesis")
>>     
>
> It looks like you need to tell fetchmail to deliver to rt-mailgate,
> instead of the mail subsystem.  The fetchmail wikipage has some
> examples.
>
> -kevin
>   
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