[rt-users] Parent/child ticket scenario

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Sat Jan 16 01:45:19 EST 2010


> I have a request here in my company and I am not sure if that possible at
> all. Is there a way to block the "resolved" status in a parent ticket as
> long the child tickets are not resolved?
You want DependsOn/DependedOnBy, not the softer Parent/Child.



More information about the rt-users mailing list