[rt-users] Parent/child ticket scenario

Robert Keidel rkeidel at gmail.com
Mon Jan 18 13:24:45 EST 2010


Hello,

thanks for that tip. Thats exactly what I was looking for. I do have now a
follow up question. I was not able to find a hint either in the wiki nor
here in the list. Is there a way to create a scrip that informs when all the
"depends on" are solved?

Thanks
Robert

On Sun, Jan 17, 2010 at 8:34 AM, Robert Keidel <rkeidel at gmail.com> wrote:

> Thank you for that. I will take a look at that and if I have further
> question I will post it.
>
> Robert
>
>
> On Fri, Jan 15, 2010 at 10:45 PM, Jerrad Pierce <
> jpierce at cambridgeenergyalliance.org> wrote:
>
>> > I have a request here in my company and I am not sure if that possible
>> at
>> > all. Is there a way to block the "resolved" status in a parent ticket as
>> > long the child tickets are not resolved?
>> You want DependsOn/DependedOnBy, not the softer Parent/Child.
>>
>
>
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