[rt-users] How to Search Resolved Tickets & How to Backup RT DB?

[Zach Boettner]

Two questions:

 

1.	How can I modify RT so that when I search in the 'quick search' box
at the top right of the page it searches all tickets, including resolved
tickets?
2.	What is the best way to backup the entire RT database, including
attachments, etc. Currently I am doing an export from phpMyAdmin but I don't
believe that includes ticket attachments.

 

Thanks,

 

Zach

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