[rt-users] multiple queues

[Jerrad Pierce]

On Fri, Jan 22, 2010 at 16:45, Aaron Zuercher <aaron.techgeeks at gmail.com> wrote:
> I'm expanding my RT install to include a 2nd queue.   In testing it looks
> like the new tickets in that queue are number sequentially with the old
> queue.   I searched archives and found an old post from 2001 stating this is
> by design. (http://www.gossamer-threads.com/lists/rt/users/10820#10820)  Has
> 8 years of development changed this?
No. Ticket # is still a globally incrementing counter. If it were not,
email messages would have to include both the ticket # and queue name.

-- 
Cambridge Energy Alliance: Save money. Save the planet.