[rt-users] Auto fill adminCC with an email address on ticket create.

[Michael Neuschafer]

Is there a way to have Auto fill adminCC with an email address on ticket
create.  I basically want the same auto reply requestors setup but for
another email address.  I want a carbon copy of a ticket being created
but sent out to a certain email address without always typing it in
Admincc everytime I open a ticket.

 

Thanks,

 

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

 

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