[rt-users] Auto fill adminCC with an email address on ticket create.

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Fri Jan 22 18:09:41 EST 2010


> Is there a way to have Auto fill adminCC with an email address on ticket
> create.  I basically want the same auto reply requestors setup but for
> another email address.  I want a carbon copy of a ticket being created but
> sent out to a certain email address without always typing it in Admincc
> everytime I open a ticket.
I've no idea what your second sentence means, but is there some reason
this address isn't simply an AdminCC on the queue?

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Cambridge Energy Alliance: Save money. Save the planet.



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