[rt-users] Make requester field blank on opening a ticket

Michael Neuschafer mneuschafer at nationalstoresinc.com
Tue Jan 26 18:22:14 EST 2010


Is there a way to make requester field blank on opening a ticket.  When
I go and create a ticket my email addy is in the requester field.

 

Thanks,

 

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

 

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