[rt-users] Make requester field blank on opening a ticket

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Jan 27 03:23:31 EST 2010


On Wed, Jan 27, 2010 at 2:22 AM, Michael Neuschafer
<mneuschafer at nationalstoresinc.com> wrote:
> Is there a way to make requester field blank on opening a ticket.  When I go
> and create a ticket my email addy is in the requester field.

Hello, Mechael.

With a tiny hack in share/html/Create.html, grep for Requestors. I
think it's abvious what you should delete there.

> Thanks,

-- 
Best regards, Ruslan.



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