[rt-users] Adding Tickets forward information to History
Praveen C
praveen.velu at hotmail.com
Wed Jan 27 00:26:35 EST 2010
Hi
How can I add ticket forwarding information to RT ticket history. Currently history is showing only transactions reply,resolve and comments
Is it possible to add email forward information to ticket history ??
Thanks for your help in advance
-Praveen-
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