[rt-users] Question on added status values

[Ken Crocker]

Ruslan,

OK. I'll check the syntax in RT_Config.pm. That should be correct, right?

Kenn
LBNL

On 1/27/2010 12:25 AM, Ruslan Zakirov wrote:
> On Wed, Jan 27, 2010 at 2:03 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
>   
>> To list,
>>
>> We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values
>> in 3.6.4 by modifying the RT_SiteConfig.pm file. It worked fine. I did
>> the same for our 3.8.7 version and I cannot see those values. Is there
>> something else I have to do to make those values available?
>>     
>
> No, there is no additional steps required. Except server restart.
> Syntax for the config is slightly different.
>
>
>   
>> Thanks.
>>
>> Kenn
>> LBNL
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>>     
>
>
>
>   
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