[rt-users] What the mail.log is trying to say me?

[Kevin Falcone]

On Wed, Jan 27, 2010 at 04:23:54PM -0200, Wagner Pereira wrote:
> 
> If I edit my /etc/aliases as follow:
> rt: "|/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway 
> --queue general --action correspond --url 
> https://rtracker.rt.pop-sp.rnp.br/rt/ --debug"

This is wrong and will never work

> 
> And if I edit the /etc/aliases like that:
> rt: "|/usr/local/bin/rt-mailgate-3.6 --queue general --action correspond 
> --url https://rtracker.rt.pop-sp.rnp.br/rt/ --debug"
> 
> That's what the mail.log records:
> 
> ---------------------------------------------------
> Command output: Connecting to 
> https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at 
> /usr/local/bin/rt-mailgate-3.6 line 102, <> line 1. An Error Occurred 
> =================  403 Forbidden This is /usr/local/bin/rt-mailgate-3.6 
> exiting because of an undefined server error at 

And what do your Apache and RT logs say?
Apache is not allowing rt-mailgate to connect, go fix that

-kevin
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