[rt-users] Automatically adding new tickets as favorites

[Kevin Falcone]

On Wed, Jan 27, 2010 at 05:43:22PM -0600, Anton Krall wrote:
> Is there a way to automatically mark new tickets from a queue as favorites
> for a user (like when the user clicks on the yellow start inside a ticket)
> without that users actually having to open the ticket and clicking on the
> start?

Read the code in share/html/Ticket/Elements/Bookmark and port it into
an On Create Scrip

-kevin
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