[rt-users] Automatically adding new tickets as favorites

[Anton Krall]

Thx for the reply Kevin.. Will do.


> From: Kevin Falcone <falcone at bestpractical.com>
> Reply-To: <rt-users at lists.bestpractical.com>
> Date: Thu, 28 Jan 2010 12:17:22 -0500
> To: <rt-users at lists.bestpractical.com>
> Subject: Re: [rt-users] Automatically adding new tickets as favorites
> 
> On Wed, Jan 27, 2010 at 05:43:22PM -0600, Anton Krall wrote:
>> Is there a way to automatically mark new tickets from a queue as favorites
>> for a user (like when the user clicks on the yellow start inside a ticket)
>> without that users actually having to open the ticket and clicking on the
>> start?
> 
> Read the code in share/html/Ticket/Elements/Bookmark and port it into
> an On Create Scrip
> 
> -kevin
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