[rt-users] DefaultQueue

Hossein Rafighi Hossein.Rafighi at triumf.ca
Wed Jul 7 14:05:59 EDT 2010


  Sorry, Perhaps I should have explained this a bit more. When users 
login and click on create ticket their tickets are not created in the 
default queue, but rather in a first queue on the list. Our default 
queue name happens to be in the middle of the dozen queues.

Cheers,
Hossein

On 7/7/2010 10:54 AM, Hossein Rafighi wrote:
>  Dear all,
>
> I've set the DefaultQueue in RT_SiteConfig.pm to one of the dozen 
> queues we have, but it doesn't work. When users login they see the 
> first queue in alphabetical order!
>
> Any ideas why?
>
> Many thanks in advance, and cheers,
> Hossein Rafighi
>

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