[rt-users] Question on settings for attachments

[Kevin Falcone]

On Wed, Jul 07, 2010 at 11:50:09AM -0700, Kenneth Crocker wrote:
>    To list,
>    I have some tickets that have attachments that look like this: "KFCrocker.vcf". When I try to
>    download it, it defaults to address book which presents a window with all the User info in it
>    and several tabs for different info on the user. Then it also has a "go" link that takes you
>    to one of our common websites. I've never seen that before in 3.6.4.
>    What is that?
>    How did I get that?
>    Is it a configuration setting?

What you're describing sounds more like your browser doing magic.  RT
doesn't have any magic support for vcards

>    Also, When I look inline a history and see the transaction that added this attachment, I see:
>    "Message body is not shown because sender requested not to inline it.".
>    My question is how does the sender make this choice?

your mail client would need to say disposition: inline, which tends to
happen when people send text files, but not normally for structured
text formats

-kevin
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