[rt-users] Question on settings for attachments
Kevin Falcone
falcone at bestpractical.com
Wed Jul 7 18:20:01 EDT 2010
On Wed, Jul 07, 2010 at 11:50:09AM -0700, Kenneth Crocker wrote:
> To list,
> I have some tickets that have attachments that look like this: "KFCrocker.vcf". When I try to
> download it, it defaults to address book which presents a window with all the User info in it
> and several tabs for different info on the user. Then it also has a "go" link that takes you
> to one of our common websites. I've never seen that before in 3.6.4.
> What is that?
> How did I get that?
> Is it a configuration setting?
What you're describing sounds more like your browser doing magic. RT
doesn't have any magic support for vcards
> Also, When I look inline a history and see the transaction that added this attachment, I see:
> "Message body is not shown because sender requested not to inline it.".
> My question is how does the sender make this choice?
your mail client would need to say disposition: inline, which tends to
happen when people send text files, but not normally for structured
text formats
-kevin
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